Privacy Policy

Last Updated: July 26, 2026

At The Even Keel Lodge (“we,” “us,” or “our”), accessible from https://www.evenkeelbv.com/, we value your privacy. This Privacy Policy outlines the types of personal information we collect, how we use and protect it, and your rights regarding your personal data when you visit our website or book a stay with us.

1. Information We Collect

We collect information to provide better services to our guests and website visitors. The types of personal information we collect include:

Directly Provided Information: When you fill out a contact form, request information, or make a reservation, we may collect details such as your full name, email address, phone number, mailing address, check-in/check-out dates, and any special requests or preferences.
Payment Information: Payment processing for reservations is handled by secure third-party payment processors or booking engines (such as Airbnb, VRBO, or integrated direct-booking software). We do not store full credit card numbers or sensitive financial details on our website servers.
Automatically Collected Data: When you browse our website, we may automatically collect technical data such as your IP address, browser type, operating system, referring URLs, pages viewed, and device information.

2. How We Use Your Information

We use the personal information we collect for the following purposes:

Processing Reservations: To manage, confirm, and communicate with you regarding your stay at The Even Keel Lodge.
Guest Support: To respond to your inquiries, questions, or requests submitted via our website.
Improving Our Website: To analyze web traffic and user interactions in order to optimize site navigation, performance, and user experience.
Marketing & Communications: With your consent, to send you updates, special offers, or local recommendations related to Buena Vista and our lodge. You may opt out of promotional communications at any time.
Legal Compliance: To comply with applicable laws, tax reporting requirements, or local municipal short-term rental regulations.

3. Cookies and Tracking Technologies

Our website may use "cookies" and similar tracking technologies (like web beacons or log files) to enhance your experience.

What are cookies? Cookies are small text files stored on your device that help us understand how you interact with our site and remember your preferences.
Managing Cookies: You can choose to disable or selectively turn off cookies in your browser settings. However, disabling cookies may affect how certain features of our website function.

4. How We Share Your Information

We respect your privacy and do not sell, trade, or rent your personal information to third parties. We may share your data only in the following limited circumstances:

Service Providers: We share necessary information with trusted third-party service providers who assist us in operating our website, processing payments, or managing lodge operations (e.g., booking engines, cleaning/maintenance management software). These providers are obligated to protect your data and only use it for specified tasks.
Legal Requirements: We may disclose your information if required to do so by law, court order, or governmental authority, or to protect the rights, property, and safety of The Even Keel Lodge, our guests, or others.

5. Data Security

We implement reasonable administrative, technical, and physical security measures to safeguard your personal information against unauthorized access, loss, alteration, or disclosure. However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure.

6. Third-Party Links

Our website may contain links to third-party websites, such as local restaurants, tour operators, or weather services. We are not responsible for the privacy practices, content, or policies of those external sites. We encourage you to read the privacy policies of any third-party site you visit.

7. Your Data Rights

Depending on your jurisdiction, you may have the right to:

Access the personal information we hold about you.
Request corrections to inaccurate or incomplete data.
Request the deletion of your personal information, subject to legal or record-keeping obligations.
Opt out of receiving marketing communications.

To exercise any of these rights, please reach out to us using the contact details provided below.

8. Children's Privacy

Our website and booking services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately so we can remove it.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. Updated versions will be posted directly on this page with an updated "Last Updated" date.

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or how your personal information is handled, please contact us at:

The Even Keel Lodge

Buena Vista, CO 81211

Website: https://www.evenkeelbv.com/